Visiting hours

Please refer here for visiting hours under the COVID-19 Protection framework (traffic light system).


The visiting times are displayed at the entrance of most wards. The usual visiting times are between 2pm and 8pm.

Rest periods are essential to getting better. Please respect the privacy and rest of the other patients by limiting your visitors. 

Visiting the Intensive Care Unit (ICU)

Visiting is usually restricted to immediate family only. In most cases only one peorson is allowed at the bedside at once between 2-5pm.

Visiting Maternity

Durng level 2 only one birth partner or member of your whānau currently in your bubble to the birthing suite. This will be the same person throughout your stay in the hospital with no additional family or whānau. One aditional well whānau member may visit once per daybetween 2pm-5pm. 

Only one parent at a time may visit the Neonatal unit - only parents are permitted, no other whānau may visit. 

Please scan the QR code (or sign in the book) as you enter Maternity. 

Patient Inquiries

To respect your confidentiality, general information is only given over the phone. For example “the patient is satisfactory”. You may choose for us to withhold that information – just let your nurse know.

You will be asked to delegate a family/whanau member as a contact person, then that person can pass information on to the rest of your family whanau.

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