Family Violence & Violence Intervention

As part of the National Violence Intervention Programme (VIP) across all Hospitals -  Hauora Tairawhiti staff are aware that Family Harm/Family Violence can have a huge impact on the health and wellbeing of EVERYONE in the Whanau.

We also know that Family Harm/Family Violence isn’t always physical, it can be name-calling, put-downs, isolating someone from their friends and whanau and making them feel bad about themselves, not giving them money to buy necessary household items, controlling what they wear, who they see, threatening physical harm. It can make someone feel that they are always treading on eggshells, feel anxious, have sore stomachs, headaches, feeling constantly fearful...

For this reason, it’s important that the community knows that our staff will Stand Up, Speak Out and Act if we come across someone accessing our services that we are concerned or worried about,
or who tells us they are worried for themselves or someone else.

Using our WAKA Values - We want to ensure that the community know that Hauora Tairawhiti Staff are able to listen to your concerns or worries – if someone is hurting you or making you feel afraid if you know of someone being hurt, or you are concerned about your own behaviour towards someone you care about.

We will be compassionate and non-judgmental, we want to make sure that you feel safe to leave the hospital and that you are able to be provided with information and resources, and be connected to community services that can help you.

We also share information if we see or hear something we are concerned about

Below is a list of services and websites that may be of interest to you where you can get further information:

Urgent Response



Urgent assistance


Oranga Tamariki

Previously known as CYF

0508 326 459



Crisis Line 0800 377 600 (24/7)

Victim Support

Can attend onsite -
Physical and Sexual Assault

0800 842 846    (24/7)

Sexual Abuse Counselling

Counselling – ACC Sensitive Claims

0800 735 566

Men’s Services



Tauawhi Mens Service

06 868 8278
 or after hours 06 868 1399


06 867 9427

LGBTI Community







0800 688 5463

Family Violence/Family Harm Websites

Are You Ok


Local website to access services

Manaaki Tairawhiti



Please make contact with one of our staff if you need any help or guidance.

Nga Mihi

Claire Jones – Violence Intervention Coordinator/Social Worker: 027 240 7861

Last modified:

In this section

Our services