Tairāwhiti is at alert level 2

As from 12 August 2020

Auckland is at Alert Level 3 and the rest of the country is at Alert Level 2 (external link) 

Alert Level 2 is not life as normal. You can still go to work and school, but you must: 

• keep your distance from other people in public
• wash your hands 
• sneeze and cough into your elbow 
• keep a track of where you’ve been and who you’ve seen 
• wear a face covering if you can.

If your business requires posters or contact tracing registers - see the resources on Covid19 website (external link)

Go to the Covid19 website (external link) for all the up to date information.


Health Services

No health services have been delayed or deferred after the move to alert level 2. If you have an appointment or surgery at with your GP or at Gisborne Hospital presume it is going ahead unless you are contacted.  


When you should see your GP:

If you are experiencing cold or flu symptoms including a runny nose, cough or loss of smell and taste, call your GP. they may refer you for a COVID-19 test.

This is especially important if you have recently travelled out of town; even if you only have very mild symptoms, it is vital to be tested and not expose others. 

If you have travelled out of town recently and don’t have any symptoms, you don’t need to be tested.

Please continue physical distancing of at least 1 – 2 metres. Continue to wash your hands regularly and other good hygiene habits. This now includes wearing a mask in public if you may be infectious. 

Contact Tracing

Contact tracing is key to any COVID-19 response in Tairawhiti. Could you easily remember everywhere you have been over the last 14 days? Most people couldn’t. It is important to use a tool that can help you. Download NZ COVID Tracer (external link) to create a digital diary of places you visit by scanning the official QR codes. The tracker will help contact tracers to isolate anyone who may have been exposed to COVID-19 quickly. 
Businesses should have a QR code displayed so customers can be traced quickly if required. Get it here.  (external link).


Visiting Gisborne Hospital

Visiting hours are limited to 2pm to 5pm.
A maximum of one visitor per patient is allowed at any one time. 

You are reminded that people in the hospital are at their most vulnerable. While visitor support is essential, so is the need to minimise risk to all patients and staff. 
Please coordinate visiting with whānau and friends wherever possible.

If you are feeling unwell or have a runny nose or cough, please contact your GP do not visit anyone in Gisborne Hospital. 

Need Support?

Change and uncertainty can be tough to navigate, but it's important to seek help if you're struggling.

Feeling overwhelmed, stressed or anxious is common during periods of change. Recognising these emotions is an important step in finding the right help for you.

Tairāwhiti has a broad range of local services to support your mental, physical and emotional health.

If you are seriously concerned about someone's immediate safety, call 111 or take them to the Accident and Emergency Department (A&E) at your nearest hospital. 

Visit our COVID-19 Support Directory to find out more about local support services available. 


  • Need To Talk? Call or text free 1737
  • The Depression Helpline: 0800 111 757
  • Healthline: 0800 611 116
  • Lifeline: 0800 543 354
  • Samaritans: 0800 726 666
  • Youthline: 0800 376 633
  • Alcohol Drug Helpline: 0800 787 797
  • Elder Abuse Helpline: 0800 32 668 65 

Updates, resources and more information:

Hauora Tairāwhiti Media Releases

NZ Government COVID-19 homepage (external link)

COVID-19 testing numbers - Ministry of Health (external link)

Gisborne District Council COVID-19 Information (external link)

Ministry of Health resources for health professionals (external link)

Putting on and removing PPE - PDF 

Current COVID-19 case definition (external link)

NZ COVID-19 Alert levels and what they mean (external link)

Rau Tipu Rau Ora, Tairāwhiti Response and Recovery Plan (external link)

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