Consumer Council

Nau mai, haere mai to the Consumer Council. 

Our new Consumer Council will work in partnership with Hauora Tairawhiti as an advisory body. It will provide a collective perspective from those who use its services, into health services planning, delivery and evaluation at all levels of the organisation.

A Consumer Council makes sure health consumers are heard by the people making decisions. At Hauora Tairāwhiti we want consumers to have a strong and viable voice in planning, designing, and delivering services in the Tairāwhiti health system.  


Nominations invited

The Council will have a minimum of 7 members and a maximum of 10.

Members are expected to devote a minimum of 3 hours each month to this kaupapa. 

Have a look at the Role Description (PDF 940KB) which includes key tasks, time commitment, duration of term and qualities, skills and experience needed. 

To nominate or self-nominate someone for appointment to Hauora Tairawhiti Consumer Council please complete this Nomination Form (PDF 550KB)and return to by Monday 14 June 2021.


What does the Council do?

The council will work collaboratively to improve the flow of information both to and from, Hauora Tairāwhiti as an intermediary for the consumers it represents.  

It will provide a voice for the community and consumers, on health service planning and delivery.

The Consumer Council seeks to enhance consumer engagement and experience through:

  • service integration across the sector
  • the promotion of equity
  • ensuring services are organised and provided to meet the needs of all consumers.

Through effective processes and communications, the Council receives, considers, and disseminates information from and to Hauora Tairawhiti, consumer groups and communities.

The Consumer Council also has a quality improvement role to advise and encourage best practice and innovation.


Terms of Reference

The Terms of Reference  (PDF 750KB) is currently draft.
The document outlines the scope of the council, its purpose, functions, accountability and membership.
For more information about the Consumer Council, please contact Chair Georgina Johnson.


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